Don’ Fall for Impostors’ Scams

Don’t Fall for Impostors’ Scams

From:  Madison Gas and Electric

MGE customers are reporting fraudulent calls from impostors claiming to work for MGE. These impostors attempt to collect money for past-due accounts and/or upgrades or repairs to utility meters. The scammers give instructions to pay with a prepaid debit card or with a wire transfer and often threaten immediate disconnection. This is not MGE.


On the phone:

  • Ask for identification. Pull out your most recent MGE bill and ask the caller to tell you the account number and the amount due. If you don’t have your bill handy, ask for the name on the account, the account address, and the exact balance. If the individual cannot provide this information, it isn’t MGE.
  • If you suspect the call may be fraudulent, hang up and call us at 608-252-7222.
  • When customers are behind in their payment, MGE provides past-due notification in writing before service is shut off for nonpayment.
  • When customers call MGE for billing inquiries, employees will always be able to provide account information and the exact balance due.

Do not provide your Social Security number, credit card numbers or bank account information to anyone who requests the information during an unsolicited phone call.

At your home or business:

  • Ask for identification.
  • All MGE employees and contractors working for us are required to carry a Company ID card with their name and photo prominently displayed. Ask for it. Don’t let anyone enter your home if he or she cannot show you proof of identification.
  • If someone comes to your door claiming to be from MGE and you aren’t sure, call us at 608-252-7222 to verify the person works for MGE.
  • Look for our uniform. While not all MGE employees wear uniforms, our field service people, who are most likely to request access to your home, wear uniforms with an MGE logo sewn on.
  • MGE employees who access your home typically drive a clearly identifiable white and green MGE vehicle as well.

Don’t be fooled:

  • MGE will not ask for money to replace or work on your meter.
  • MGE meters will not blow up if you use a lot of power.
  • MGE does not charge for line clearance work. Do not pay for tree-trimming work by individuals claiming to be from MGE or an MGE contractor.
  • MGE will not attempt to collect a bill payment at customers’ homes or businesses.

Help stop impostors from trying to victimize others.

If you’ve been approached, please:

  • Call your local police department. In Dane County, call 608-245-3662.
  • File a complaint with the Department of Agriculture, Trade and Consumer Protection.
  • Let’s stop these people before others can be hurt! Thank you for your help.

Why case management is so necessary

Why Case Management is so necessary

By: Jim Krueger, Executive Director of NESCO

One thing we do regularly is help seniors in need who have no family around and we provide this service for free. One of the seniors in our neighborhood had been living in his house for years and many things were in need of repair or replacement. He is also a very proud man with no family and limited income who felt he should just grin and bear it. One of our case managers, Kate, had been visiting him over the last year and gained his confidence and trust.

On one of Kate’s regular check-ins she found that the door to his refrigerator was broken. He let Kate call Project Home on his behalf and they came out to his home. It was determined the fridge was beyond repair and Project Home was able to provide him a new one for free. They found a number of other things needing repair, including broken windows and a leak in the basement. Kate encouraged our senior to participate in the Project Home “Hammer with a Heart” Day when they fix homes in need of repairs for free. In addition to the essential repairs the workers knew that he loves baseball and made a small baseball mound in his yard. His pride in his home and himself went way up that day, and his home is safer and more energy efficient. Our case managers have developed partnership with many organizations like Project Home to provide resources for low income seniors. A special thanks to Project Home for making this all happen. This is one prime example of the significance of our case management program.


For more information about Madison’s North/Eastside Senior Coalition, please visit:

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Fact or Fiction: Ask a Nurse!

Fact or Fiction? Ask the Nurse!

Do you have questions about health information? In this column, nurses from the UW-Madison School of Nursing will answer common health and wellness questions and help us figure out FACT from FICTION.

I want to garden or walk outside in the summer, but am not sure I can protect myself from heat stroke.

FACT: Heatstroke is predictable and preventable. Take these steps to prevent heatstroke during hot weather:

Get used to the heat. Limit the time you spend working or exercising in the heat until you’re conditioned to it. People who are not used to hot weather can be at risk for heat-related illness, including heatstroke. It can take several weeks for your body to adjust to hot weather.

Wear loose-fitting, lightweight clothing. Wearing too many clothes or clothing that fits tightly won’t allow your body to cool properly.

Wear light-colored clothing if you’re in the sun. Dark clothing absorbs heat. Light-colored clothing can help keep you cool by reflecting the sun’s rays.

Drink plenty of fluids. Staying hydrated will help your body sweat and maintain a normal body temperature.

Take it easy during the hottest parts of the day. Go outside during the coolest parts of the day, such as early morning or evening. Take breaks to rest in a cool spot and keep drinking water to help your body regulate your temperature.

Be cautious if you’re at increased risk. If you take medications or have a physical condition that increases your risk of heat-related problems, avoid the heat and act quickly if you notice symptoms of overheating.



Volunteer Spotlight

Volunteer Spotlight: July

Mary Hill

Mary Hill has been volunteering at NESCO for 15 years. She is one of our Front Office Volunteers. You can find her here every Monday morning. When she is volunteering, Mary answers the phone, directs calls to staff, and record program appointments. She also makes calls as needed to remind people of appointments, fax Foot Care Clinic appointment to the appropriate site, and welcomes people who walk into the office needing information.

Mary volunteers because it gives her a feeling of “self-worth” and keeps her mentally alert and attentive to civic issues happening. She enjoys being able to interact with and help with all ages the most.

Outside of NESCO, Mary volunteers at St. Peter’s Catholic Church in various areas two or three times a month. She also enjoys to watch old shows on TV, crochet, do the State Journal’s crossword puzzles, and play solitaire on the computer in her free time.

Mary was born and raised on a farm between Platteville and Dubuque. She moved to Madison after graduating from High School, and married an Airman from Truax Field. Together, they moved to many different states. After her husband passed away, she moved back to Madison in early 1986, and began working as a nurse’s aide at Central Colony. Mary has 9 children, and was in the hospital three times on Mother’s Day with new babies to take home!! She has 21 grandchildren, 20 great grandchildren, and 7 great, great grandchildren


For more information about Madison’s North/Eastside Senior Coalition, please visit:

Artful Aging Virtual Art Show

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Madison Gas and Electric Proposes New Wind Farm

Madison Gas and Electric Proposes New Wind Farm

From:  Madison Gas and Electric

Madison Gas and Electric (MGE) is seeking to expand the amount of electricity it generates from renewable resources. In April, MGE filed with state regulators an application to construct, own and operate a 66-megawatt wind farm about 200 miles west of Madison near Saratoga, Iowa.

If approved, the Saratoga wind farm would be MGE’s largest to date, with enough energy to serve about 47,000 homes. The Saratoga project is a cost-effective, clean energy option for powering Madison-area homes and businesses for years to come.

It’s all about location.

MGE began scouting locations for a new wind farm more than a year ago. Considerable research goes into selecting a site for wind generation. MGE engineers selected the Saratoga site for a number of reasons, including its strong wind speeds and proximity to transmission infrastructure to deliver the power. If approved by regulators, construction could begin in spring 2018 and be complete by the end of 2018.

MGE is committed to cleaner energy sources.

Under MGE’s long-term framework, Energy 2030, the Company has committed to reducing carbon dioxide emissions and increasing its use of renewable resources. MGE has a goal of 30% renewables by 2030. Our interim goal is 25% by 2025. We know renewable energy is important to many of our customers and surrounding communities.

Energy 2030 continues MGE’s long-term direction toward cleaner energy sources. In 1999, we built what was at the time the largest wind farm east of the Mississippi River, our Rosiere wind farm in Kewaunee County, Wisconsin. In 2008, our Top of Iowa 3 wind farm in Kensett, Iowa, became operational.

The Saratoga project will host turbines taller than those at either of MGE’s earlier wind farms. If approved, Saratoga’s turbines would stretch nearly 500 feet high. Taller turbines with larger blades take advantage of faster wind speeds aloft, resulting in more energy produced per turbine.

To see additional features about how MGE is transitioning to greater use of renewable resources, visit

Artful Aging Reception

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How will the State and Federal Budgets Impact Seniors

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